Privacy Policy

Enkay Brand Distribution Private Limited, B-3, S.M.A. Industrial Estate, G.T. Karnal Road, Delhi-110033 recognises the importance of the privacy of its users and also of maintaining the confidentiality of the information provided by its users as a responsible data controller and data processer. This Privacy Policy provides for the practices for handling and securing users' Personal Information (defined hereunder) by Enkay Brand Distribution Private Limited. For this Privacy Policy, wherever the context so requires “you” or “your” shall mean User and the term “we”, “us”, and “our” shall mean Enkay Brand Distribution Private Limited. For this Privacy Policy, Website means the website(s), mobile site(s) and mobile app(s). By using or accessing the Website or other Sales Channels, the User with this agrees with the terms of this Privacy Policy and the contents here. If you disagree with this Privacy Policy, please do not use or access our Website or other Sales Channels. This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. Users should note that the information and privacy practices of Enkay Brand Distribution Private Limited’ business partners, advertisers, sponsors or other sites to which Enkay Brand Distribution Private Limited provides hyperlink(s) may differ from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties with whom they interact. This Privacy Policy is integral to your User Agreement with Enkay Brand Distribution Private Limited. All capitalised terms used, but not otherwise defined herein, shall have the respective meanings as ascribed to them in the User Agreement.

COOKIES, SESSION DATA AND PERSONAL INFORMATION

Cookies:

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes.

Enkay Brand Distribution Private Limited uses cookies to personalise your experience on the Website and the advertisements that may be displayed. Enkay Brand Distribution Private Limited' use of cookies is similar to that of other reputable online companies.

Cookies allow us to serve you better and more efficiently. Cookies also allow ease of access by logging you in without having to type your login name each time (only your password is needed); we may also use such cookies to display an advertisement(s) to you while you are on the Website or to send you offers (or similar emails – provided you have not opted out of receiving such emails) focusing on destinations which may be of your interest.

Our advertising servers or third-party advertising companies may also place a cookie. Such cookies are used to track the effectiveness of advertising served by us on any website and to use aggregated statistics about your visits to the Website to provide advertisements on the Website or any other website about services that may interest you. The third-party advertising companies or advertisement providers may also employ technology to measure the advertisements' effectiveness. All such information is anonymous. This anonymous information is collected through the use of a pixel tag, which is an industry-standard technology and is used by all major websites.

They may use this anonymous information about your website visits to provide advertisements about goods and services of potential interest to you. No Personal Information is collected during this process. The information collected during this process is anonymous and does not link online actions to a User.

Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether your browser will accept cookies.

Automatic Logging of Session Data:

Each time you access the Website, your session data gets logged. Session data may consist of various aspects like the IP address, operating system and type of browser software being used and the activities conducted by the user while on the Website. We collect session data because it helps us analyse the User’s choices and browsing pattern, including the frequency of visits and duration for which a User is logged on. It also helps us diagnose problems with our servers and lets us better administer our systems. The information above cannot identify any User personally. However, it may be possible to determine a User’s Internet Service Provider (ISP) and the approximate geographic location of the User’s point of connectivity through the above session data.

Customer Name
Designation
Company Name
E mail address
Mobile Number
Website
Country
City

Personal Information we collect when doing business with Enkay Brand Distribution Private Limited:

We may collect and process Vendor or Business Partner Data when you conduct business with Enkay Brand Distribution Private Limited as, or on behalf of, a vendor, supplier, consultant, professional adviser or third party. “Vendor or Business Partner Data” means information relating to an identified or identifiable natural person that Enkay Brand Distribution Private Limited receives from or on behalf of a vendor, supplier, consultant, professional adviser or any other third parties that do business with Enkay Brand Distribution Private Limited, whether or not such natural person is also a Website user.

Examples of Vendor or Business Partner Data include:

Contact details of a point of contact for its Vendor or Business Partners (such as name, business phone numbers, and business address)
Business contact information (such as the name of the organisation and website details);
If you also hold an online Enkay Brand Distribution Private Limited account, we add any purchase information we collect, including details of the purchase and your business address, to your online account information;
Credit card/debit card/demand draft/wire transfer information must be furnished while you pay for our services.

WITH WHOM YOUR PERSONAL INFORMATION IS SHARED

Service Providers and suppliers:

Your information shall be shared with the end service providers like any other suppliers responsible for fulfilling your orders. You may note that while making a booking with Enkay Brand Distribution Private Limited, you authorise us to share your information with the said service providers and suppliers. It is pertinent to note that Enkay Brand Distribution Private Limited does not authorise the end service provider to use your information for any other purpose(s) except for fulfilling their part of the service. However, how the said service providers/suppliers use the information shared with them is beyond the purview and control of Enkay Brand Distribution Private Limited as they process Personal Information as independent data controllers. Hence, we cannot be made accountable for the same. You are therefore advised to review the privacy policies of the respective service provider or supplier whose services you choose.

Enkay Brand Distribution Private Limited does not sell or rent individual customer names or other Personal Information of Users to third parties except for sharing such information with our business/alliance partners or vendors who we engage for providing various referral services and for sharing promotional and other benefits to our customers from time to time basis their booking history with us.

COMPANIES IN THE SAME GROUP:

To improve personalisation and service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliate or associate entities. This will enable us to provide you with information about various products and services that might interest you or help us address your questions and requests regarding your bookings.

BUSINESS PARTNERS AND THIRD-PARTY VENDORS:

We may also share certain filtered Personal Information with our corporate affiliates or business partners who may contact the customers to offer certain products or services, which may include free or paid products/services, which will enable the customer to have a better experience or to avail certain benefits specially made for Enkay Brand Distribution Private Limited customers. Examples of such partners are entities offering co-branded credit cards, banking cards or sensitive information. If you choose to avail of any such services offered by our business partners, the services so availed will be governed by the privacy policy of the respective service provider.

Enkay Brand Distribution Private Limited may share your Personal Information with a third party that Enkay Brand Distribution Private Limited may engage to perform certain tasks on its behalf, including but not limited to payment processing, data hosting, and data processing platforms.

We use non-identifiable Personal Information of Users in an aggregated or anonymised form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors and by measuring demographics and interests regarding specific areas of the Website. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third-parties as to the number of people who have seen and clicked on links to their websites. Any personal information we collect and may use in an aggregated format is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose, including the commercial sale to third parties.

DISCLOSURE OF INFORMATION

In addition to the circumstances described above, Enkay Brand Distribution Private Limited may disclose the User’s Personal Information if required to do so:

by law, required by any enforcement authority for investigation, by court order or about any legal process;
to conduct our business;
for regulatory, internal compliance and audit exercise(s)
to secure our systems; or
To enforce or protect our rights or properties of Enkay Brand Distribution Private Limited or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Personal Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when such activities could harm anyone else.

Such disclosure and storage may take place without your knowledge. In that case, we shall not be liable to you or any third party for any damages arising from such disclosure and storage.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

Enkay Brand Distribution Private Limited takes necessary steps to ensure that the user’s information is treated securely within its commercial viability and necessity limits.

We request our users sign out of their Enkay Brand Distribution Private Limited account and close their browser window when they finish their work. This ensures that others cannot access their personal or business information and correspondence if the user shares the computer with someone else or uses it in a public place.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Enkay Brand Distribution Private Limited strives to protect the user’s personal & business information, it cannot ensure the security of any information transmitted to Enkay Brand Distribution Private Limited, and you do so at your own risk. Once Enkay Brand Distribution Private Limited receives your transmission, it makes its best efforts to ensure security in its systems. Please keep in mind that whenever you post personal & business information that is accessible to the public, you may receive unsolicited messages from other parties.

Enkay Brand Distribution Private Limited is not responsible for any breach of security or for any actions of any third parties that receive Your Information. The Website is also linked to many other sites, and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

YOUR RIGHTS QUA PERSONAL INFORMATION

You may access your Personal Information from your user account with Enkay Brand Distribution Private Limited. You may also correct your personal information or delete such information (except some mandatory fields) from your user account directly. If you don’t have such a user account, write to customercare@enkayrub.com.

CHANGES TO THE PRIVACY POLICY

We reserve the right to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. We will duly notify the users as may be necessary.

COPYRIGHT PROTECTION

All content on the Website, including graphics, text, icons, interfaces, audio clips, logos, images and software, is the property of Enkay Brand Distribution Private Limited and its content suppliers and is protected by Indian Copyright Law. The website can be used only for the purposes permitted by Enkay Brand Distribution Private Limited from time to time. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this website, can only be made with the express permission of Enkay Brand Distribution Private Limited.

CONSENT/ DISPUTE

By using this Website, you consent to the terms of this Privacy Policy and the use and management of personal information by Enkay Brand Distribution Private Limited for the purposes and in the manner herein provided. Should this Policy change, Enkay Brand Distribution Private Limited intends to take every reasonable step to ensure that these changes are brought to your attention by posting the updated Privacy Policy on the Website. Your visit and any dispute over privacy are subject to this Privacy Policy. The said Privacy Policy shall be governed by and construed by the laws of such jurisdictions as that of your country of residence.

ACCOUNT DELETION POLICY

If you are a Enkay Brand Distribution Private Limited customer and have decided to stop using the Enkay Brand Distribution Private Limited application, please contact customer care at customercare@enkayrub.com to initiate the deletion of your account. To the fullest extent technically feasible, Enkay Brand Distribution Private Limited shall delete all data in possession of the customer.

ACCOUNT DELETION POLICY

You may always submit concerns regarding this Privacy Policy via email to us at customercare@enkayrub.com. Enkay Brand Distribution Private Limited shall endeavour to respond to all reasonable concerns and inquiries.